Terms of Use — Atelie

Last updated: 15 June 2026

Atelie is an online platform for presenting, buying, and selling art, available at https://atelie.art and through Atelie's mobile applications. Atelie is operated by Atelier AS (org. no. 917 501 173). These terms form an agreement between you and Atelier AS. In these terms, "Atelie" means the platform, website, and applications, and "Atelier AS" (also "we" or "us") means the company that operates Atelie and is your contracting party. To use Atelie's services and applications, you must accept these terms. The version in force at any given time applies. These terms are supplemented by Atelie's privacy statement: https://atelie.art/privacy.

These terms are organised in six parts: (1) Buying art through Atelie, (2) Atelie Editions, (3) Selling on Atelie, (4) Atelie Studio subscriptions, (5) Privacy and processing of personal data, and (6) General provisions.

Part 1 — Buying art through Atelie

User account

When you register at https://atelie.art, a user account is created. By creating an account, you accept that information about you, such as your name and the artists you follow, is visible to other Atelie users. If you do not accept this, you will not be able to use Atelie's services, and we have the right to delete your account.

You can delete your account at any time; we will then delete your personal data as described in Part 5. Atelie may suspend or terminate your account if you breach these terms or for other valid reasons, with notice where practical.

Privacy

To create an account and access Atelie's services, Atelie must collect and process certain personal data about you. See Part 5 and the privacy statement (https://atelie.art/privacy).

Atelie's role and the parties to the transaction

Atelie is a marketplace for artworks created by individual artists who run their own businesses. When you purchase art through Atelie, Atelie acts as an intermediary. The parties to the transaction are the artist who sells ("Seller") and you as the buyer.

Shipping

Atelie is not responsible for the shipping or delivery of artworks. This is agreed between you and the Seller.

Complaints and right of withdrawal

Because Atelie acts as an intermediary, the contract of sale is between you and the Seller. Complaints and claims relating to a purchase — for example delayed delivery, or errors or defects in an artwork — should be directed to the Seller, who is responsible for handling them.

Where you buy as a consumer from a Seller acting as a business — which is normally the case for artists selling on Atelie — you have a statutory 14-day right of withdrawal (angrerett) on the purchase, running from the day after you receive the artwork. The right of withdrawal does not apply to works made to your specification or with a clearly personal character, such as commissioned or bespoke works (for example a portrait made to order).

The Seller is the contracting party and is responsible for honouring your right of withdrawal and for refunding you. Atelie makes the required withdrawal information available and helps direct your request to the Seller. Nothing in these terms limits any rights you have under mandatory consumer law.

Responsibility for ad content

As an intermediary and facilitator, Atelie assumes no responsibility for the content of a Seller's ads, including their accuracy, decency, or legality.

Fees and art tax

When you buy art from artists in Norway, an art fee (kunstavgift) is added to the sale amount under the Art Fee Act — generally 5% on works with a sale price over NOK 2,000. Atelie is responsible for reporting the art fee. More information: https://kunstavgiften.no/.

When you buy from artists outside Norway, local taxes may apply in addition to the price. Atelie is not responsible for reporting or paying these.

An artist's sale of their own original artworks, and the copyright in their own literary and artistic works — including such sales through an intermediary in the artist's name — is exempt from value-added tax (VAT/MVA) under the Norwegian VAT Act (merverdiavgiftsloven § 3-7).

Payment and commission

Atelie uses the payment provider Stripe (https://stripe.com). Stripe has its own terms, which you must accept before using the payment service. Payment is made through Stripe to the Seller, who is legally responsible for the sale.

Atelie's commission is transferred to Atelie from the sale amount via Stripe. The commission rate depends on the Seller's Atelie Studio plan and is set out in Part 3 (Commission on sales). A Stripe transaction fee also applies (see Part 3).

Intellectual property

In addition to the rights belonging to the Seller under applicable copyright law, Atelie holds the rights to the material and information made available on https://atelie.art, including text, design, user interface, and program code. Beyond private use, you may not copy, upload, or distribute material from https://atelie.art without Atelie's consent.

Acceptable use

When using Atelie's services, you agree not to: post unlawful, infringing, fraudulent, or grossly offensive content; sell counterfeit or misattributed works; misrepresent yourself or your works; circumvent the platform to avoid commission on sales that originate through Atelie; or attempt to disrupt, scrape, reverse-engineer, or gain unauthorised access to the services. Atelie may remove content or suspend access that breaches these terms.

Availability

Atelie's services and applications may occasionally be wholly or partly unavailable due to maintenance, updates, downtime, or technical problems. They are provided "as is" and "as available", and you cannot make claims against Atelie because they are not available as expected.

Limitation of liability

Atelie is liable only for loss related to the use of its applications (assuming correct use) caused by intent or gross negligence, and is not liable for indirect loss. Atelie's total liability is limited to the amounts you have paid through Atelie — as purchase sums, commissions, or subscription fees, as applicable — in the 12 months before the event giving rise to the claim. Nothing in these terms excludes or limits liability that cannot be limited under mandatory law, including for death or personal injury caused by negligence, for fraud, or any statutory rights you have as a consumer.

Changes to these terms

Atelie may change these terms. We publish changes on https://atelie.art and, where we have your contact details, notify you. For material changes that affect you, we give reasonable notice before they take effect. Continued use after a change takes effect is acceptance of the updated terms.

Governing law and disputes

These terms are governed by Norwegian law. Disputes will be resolved by the ordinary courts, with Oslo as the agreed venue. If you are a consumer, this does not deprive you of the protection of mandatory rules of the country where you live, including the right to bring or defend proceedings there. You may also contact Forbrukertilsynet/Forbrukerrådet or use the EU online dispute resolution platform.

Contact

For questions about these terms, contact hello@atelie.art.

Part 2 — Atelie Editions

For Atelie Editions, Atelie mediates the artwork on behalf of the artist and handles customer contact and the sale, including delivery and shipping agreed after ordering. Because Atelie handles these sales directly, a full 14-day right of return applies to Atelie Editions purchases.

A higher commission, up to 50%, applies to Atelie Editions, as agreed for each release.

Atelie aims to provide accurate information but reserves the right to errors in product descriptions, prices, or other information shown at https://atelie.art/editions.

Part 3 — Selling on Atelie

These terms apply to the sale of artwork through Atelie. To sell, you (or your business) must accept these terms. The images and descriptions of your artwork that you upload for sale are referred to as "ads".

Artist profile

When you register, you can create an artist profile, which lets you add a description of your artistry, exhibitions, and address, and upload artwork for sale. By creating a profile, you accept that information about you, such as your name and address, is visible to other Atelie users. You can delete your profile at any time; we will then delete your personal data as described in Part 5. Atelie may approve or reject an application to create a profile, and may suspend or terminate a profile if you breach these terms or for other valid reasons, with notice where practical.

Atelie's role

Atelie is a marketplace for artworks created by individual artists. In a sale through Atelie, Atelie acts as an intermediary; the parties to the trade are the buyer and you as the Seller.

Shipping

Atelie is not responsible for shipping or delivery. This is agreed between you and the buyer.

Your responsibility towards the buyer

Because Atelie acts as an intermediary, Atelie is not jointly liable with you. Complaints, objections, and claims from the buyer — for example delayed delivery, or defects in the artwork — are your responsibility to handle.

Where you sell as a business to a consumer, the buyer has a statutory 14-day right of withdrawal (angrerett) on ready-made works, and you are responsible for honouring it and for refunding the buyer. The right of withdrawal does not apply to works made to the buyer's specification or with a clearly personal character, such as commissioned or bespoke works. You must give the buyer the information required by the Right of Withdrawal Act, including the standardised withdrawal form (angreskjema), before the sale; if you do not, the withdrawal period may be extended by law (up to 12 months).

You will indemnify Atelie against any claim from buyers directed at Atelie concerning your artwork or your acts or omissions.

Your ads and sales

When you upload ads, you agree that:

• The images and descriptions are accurate, relevant, and representative of the artwork.
• You created the artwork, or otherwise hold the rights and authority to sell it, and it is authentic and not counterfeit or misattributed.
• The artwork is in stock and can be shipped within a reasonable time.
• You are responsible for the content and accuracy of your ads.
• Atelie may, without prior notice, remove or reject ads that do not comply with these terms or that Atelie reasonably believes are unlawful or offensive — for example artworks with pornographic, racist, or discriminatory content — or that breach good practice. If a rights holder notifies Atelie of an alleged infringement, Atelie may remove the content and, where appropriate, suspend the account.

Licence to Atelie

You grant Atelie a non-exclusive, royalty-free licence to host, store, display, reproduce (including thumbnails and previews), and use the images, descriptions, and other content of your ads to operate, promote, and market Atelie and your works — on the platform, in the apps, and in Atelie's marketing (website, app, social media, email, and advertising). This licence runs while your content is on Atelie and for a reasonable period afterwards for already-published marketing. It does not transfer ownership or copyright, which remain yours.

Commission on sales

Atelie charges a commission on artworks sold through the platform. The rate depends on your Atelie Studio plan:

• Free plan: 30% of the sale price.
• Studio and Studio+ plans: 15% of the sale price.

Where Atelie actively mediates a sale on your behalf, agreed in advance, a higher commission of up to 50% may apply.

A Stripe transaction fee of 2.5% applies to all sales and is deducted at payout, together with Atelie's commission. The remaining amount is paid to you via Stripe or bank transfer. The applicable rate is the one in effect at the time of sale.

Where applicable, the statutory artist resale levy (kunstavgift / BKH) of 5% is added on sales over NOK 2,000 in Norwegian kroner, in accordance with Norwegian law. If you are based outside Norway, the 5% art fee is not added, and you are responsible for complying with local tax rules and paying any applicable sales taxes.

An artist's sale of their own works is in principle exempt from value-added tax (VAT/MVA) under the Norwegian VAT Act (merverdiavgiftsloven § 3-7). You are nonetheless responsible for assessing whether your sales through Atelie are subject to VAT and for complying with the applicable tax rules.

Claims and indemnification

If a third party makes a claim against Atelie because of the content of your ads or other circumstances related to your use of https://atelie.art, you are obliged to cover any costs and damages Atelie incurs as a result. You also undertake to compensate Atelie for any direct losses, including loss of profit, that Atelie suffers as a result of your breach of these terms.

Changes and disputes

Atelie may change these terms; see Part 1 (Changes to these terms). Disputes are governed by Norwegian law; see Part 1 (Governing law and disputes).

Part 4 — Atelie Studio subscriptions

Plans

Atelie Studio is offered on several plans: a free plan (Free) and paid plans (Studio and Studio+), with Studio Pro to follow. Each plan gives access to a different set of tools, shown on the subscription page in My Studio. Paid plans also reduce your sales commission, as described in Part 3 (Commission on sales).

Price and billing

Paid plans are billed in advance as a recurring subscription. The price is the amount shown at checkout when you subscribe, charged per billing period (monthly). Prices are shown in Norwegian kroner (NOK) or euro (EUR) depending on your location, and include VAT (MVA) where applicable. Any launch or promotional pricing applies only for the period stated at checkout.

Free trial

Paid plans may include a free trial of 14 days. A payment method is required to start a trial. If you do not cancel before the trial ends, your subscription continues automatically and your payment method is charged the applicable price for the next period. You can cancel at any time during the trial from My Studio, and you will not be charged if you cancel before it ends.

Renewal and price changes

Your subscription renews automatically at the end of each billing period at the then-current price, until you cancel. We give at least 30 days' advance notice of any price change, which takes effect from your next renewal; you may cancel before it takes effect.

Cancellation

You can cancel at any time from My Studio. Cancellation takes effect at the end of the current paid period; you keep your plan's features until then. If you cancel or your subscription ends, your account returns to the Free plan, and the Free plan commission rate (see Part 3 — Commission on sales) applies to subsequent sales.

Right of withdrawal and refunds

Atelie Studio is a digital service that begins as soon as your subscription starts. Where you subscribe as a consumer, by starting a paid plan or trial you ask for the service to begin immediately and acknowledge that, once it has been supplied, your statutory 14-day right of withdrawal (angrerett) is used up. The free trial lets you evaluate the service before you are charged. We do not refund the current billing period once it has started, except where required by law. These provisions apply where you subscribe as a consumer; if you subscribe as a business, the statutory right of withdrawal does not apply.

Payment links and invoices

On the Studio+ plan you can create payment links and send invoices to your own customers. These payments are processed through Stripe. Atelie charges a fee on these payments:

• 15% when the payment is for an artwork listed on Atelie (the standard marketplace rate).
• 5% for other items, such as services, framing, or shipping.

Stripe's own processing fees also apply and are deducted at payout, together with Atelie's fee. You are responsible for what you charge for, for issuing correct invoices, and for your own tax and VAT obligations.

Part 5 — Privacy and processing of personal data

Atelie processes your personal data when you use its services, websites, or mobile applications, contact us, or subscribe to our newsletters. Atelier AS (org. no. 917 501 173) is the data controller. For privacy inquiries, contact hello@atelie.art.

Why we collect personal data and what we collect

We collect and use personal data for several purposes, depending on who you are and how we interact with you:

• Marketing and communications: to send marketing, newsletters, and information about our operations, we collect your email address, based on your consent (GDPR Art. 6(1)(a)). You can withdraw consent at any time via your profile or the unsubscribe link.
• Promotion of artists and their works: artist names, images of works, biographical details, and exhibition history are shown on public profiles and in Atelie's promotions. This is necessary to perform our contract with the artist (GDPR Art. 6(1)(b)).
• Artist studio locations: location information, processed to perform our contract with the artist (GDPR Art. 6(1)(b)).
• Responding to inquiries: name, phone, email, and any other data in your inquiry, for customer support, based on our legitimate interests (GDPR Art. 6(1)(f)).
• Recruitment: for job applications, the data in your CV, application, certificates, or references, processed for a potential employment contract (GDPR Art. 6(1)(b)).
• Cookies and logs: we use cookies and process browser and IP information for aggregated statistics, based on our legitimate interests (GDPR Art. 6(1)(f)). You can adjust your browser settings to decline or delete cookies.

Processors and international transfers

Atelie uses third-party providers to deliver its services, including Stripe (payments) and providers for hosting, email, and analytics. These act as our data processors. Where a provider processes personal data outside the EEA, we rely on an appropriate transfer mechanism, such as the EU Standard Contractual Clauses.

Data storage and retention

We keep personal data only for as long as necessary for the purposes described above, or as required by law (for example, accounting records). Anonymised data that cannot be linked to you may be kept for analytical and statistical purposes.

Your rights

Under data protection law you have the right to: access to your data and a copy of it; correction of inaccurate or incomplete data; erasure (with some limitations); restriction of processing (with some limitations); objection to processing, especially where based on legitimate interests; data portability where processing is based on consent or contract; and to complain about our processing. To exercise these rights, contact hello@atelie.art. We respond promptly, at the latest within one month.

Account deletion and data removal

You can delete your account at https://atelie.art/my-page/profile or by contacting hello@atelie.art. We delete your account and associated personal data within 30 days, unless we must retain certain information for legal or administrative purposes (such as financial records). Retained data is kept securely and only as long as necessary.

Complaint to the Data Protection Authority (Datatilsynet)

If you believe we are processing your personal data contrary to data protection law, or not respecting your rights, you can lodge a complaint with Datatilsynet. We recommend first raising it with us so we have the opportunity to put it right.

Part 6 — General provisions

• Force majeure: Atelie is not liable for failure or delay caused by events beyond its reasonable control.
• Assignment: Atelie may assign these terms, for example as part of a business transfer; you may not assign your rights without our consent.
• Severability: if any provision is held invalid, the remaining provisions stay in force.
• Entire agreement and precedence: these terms, together with the privacy statement and any terms you accept at checkout (including Stripe's), form the agreement between you and Atelie. If there is a conflict, these terms govern, except where other terms must take precedence by law.
• No waiver: if Atelie does not enforce a right, that is not a waiver of it.
• Contact: hello@atelie.art.